Lesson 8

eMail 2

  • In the last lesson, you signed up for a free email account with inbox.com
  • From now on, you can quickly access your e-mail using the email link at the top of this page
  • In this lesson, you will practice sending and receiving emails

Send a message

  1. Click on the email link to open the login page
  2. Enter your email address (you only need the first part) and password and click on sign in
  3. Send a test e-mail to one of your class mates to check it works:
    1. Click on compose-icon.png and a new, blank message will appear.
    2. Ask for the e-mail address of the person sitting next to you and type it in the top line – the To: box.
    3. Add Cc/Bcc allows you to send the same e-mail to somebody else
    4. Type in the Subject: My First E-Mail
    5. Click on rich-text.png below the message to get a toolbar that allows you to change the font, colour or add emoticons (smiley faces):
      rich-text-toolbar.png
    6. Click in the large box to type in your message. Write a few sentences about how the course is going to far, what you’ve learnt and what you still need to learn:
      first-email.png
    7. When you are happy with your message, you can spell check it by clicking on the check spelling icon.
    8. Click on send-icon.png to send the message.
    9. A message appears to confirm it was sent and that the address has been added to your contacts:
      message-sent-confirmation.png

Check for new messages

  1. Click on check-mail-icon.png to see if you have been sent any messages.
  2. You should have one from one of your class mates
  3. Open the e-mail and print it out

Reply to a message

  • You can reply to a message by clicking on reply which means you don’t need to type the e-mail address in.
  1. Open the email your class mate sent you and click on reply-icon.png
  2. The subject stays the same, but has Re: at the beginning to show that it is in reply.
  3. The original message is copied into the reply. Your message will be typed above it.
  4. Thank your colleague for their message and that you’ll mail them again soon:
    reply-to-message.png
  5. Click on send.

Forward a message

  • You can forward a message that someone else has sent you if you think it may be of interest to someone else.
  • It saves you having to type it all out again
  1. Open the registration message you were sent by inbox.com
  2. Click on forward-icon.png
  3. Type in your tutor's e-mail address (ask them for it!)
  4. Add the message "just forwarding confirmation of my new email account" and add your name
  5. Click on send

Open a sent message

  • All the emails that you have sent can be found in your sent mail folder
  1. Click on sent-mail-icon.png down the left side
  2. Open and print each message you have sent

Organise contacts

  • As you send or receive messages to/from people, their email addresses are automatically stored in your contacts folder (also known as an address book).
  • You can edit the details in your contacts.
  • When you want to send a message to someone again, you can quickly pick their email address from your contacts list.
  1. Click on contacts-inactive.png
  2. You will see a list of people you have sent or received messages to/from: contacts-unedited.png
  3. Click on one of them to alter the details. Only the email address will have been added. Key in the person's name and assign them to a group:
    contacts-edited.png
  4. Once you have finished, click on save
  5. Your contacts list is now updated: contacts-list-edited.png
  6. Next time you compose an email, you can choose their email address by clicking first on the add contact icon: add-contact-icon.png and then by choosing their name from the window that appears:
    add-from-contacts.png
  7. Finally click Ok, add recipients to return to the message

Netiquette

Netiquette are 'rules' that people should conform to when communicating digitally, especially when using email, but also covers instant messaging and online message boards or forums:

  • Remember that the receiver is another human being! Act like you would on the telephone or in a face to face meeting. The receiver can't tell what mood you are in when you are writing the message. Often an email might come across negatively even if you didn't mean it. Think carefully about how to word you messages and where appropriate use emoticons (smiley faces :-)) to show how you really feel.
  • Don't over-use email. If a telephone call or face to face meeting can be arranged, make the effort.
  • Remember your audience. Forwarding a funny joke or video to a friend's home email address is okay. It is not appropriate to send them to people's work email or your boss. Likewise, emoticons, abbreviations or text speak are not appropriate in a business context.
  • Don't clog up people's email system with huge attachments. It costs some people money if they go over their bandwidth allowance. Instead, provide a link where they can download it if the want, or send through the post on a CD.

Have a look at these websites to see more rules of Netiquette:
http://www.albion.com/netiquette/corerules.html
http://www.dtcc.edu/cs/rfc1855.html

More information

  • Small icons next to emails in your inbox show whether you have replied or forwarded a message. An arrow pointing to the left means you've replied, and one pointing to the right means you've forwarded it:
    inbox-messages.png
  • You can move or delete any email by opening it and then clicking on the more actions icon:
    more-actions.png
  • Any email you delete is stored in the trash-icon.png folder until you empty your trash
  • If you are halfway through writing a message and need to leave the computer, click on Save and it will appear in your drafts-icon.png folder so you can finish it later
  • Junk email is stored in spam-icon.png. If a message isn't junk, move the message to your inbox and the sender will not be treated as Spam again
  • Click on help for more information about all the services from inbox.com

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